E-Commerce Consulting for UK SMEs. Startups & Retailers

Grow your online store with expert support in Shopify, WooCommerce, BigCommerce, Amazon and eBay.

We help UK businesses increase sales, improve customer retention, and streamline operations with proven e-commerce strategies tailored to your goals.

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Struggling to scale your online store?

Running an e-commerce business is tough, between platforms, fulfilment and marketing, it can be easy to feel stuck with no clear way out. That’s where Norstead Consulting comes in.

We specialise in helping UK startups, retailers and small businesses:

Cut wasted as spend and grow traffic that converts

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Fix fulfilment bottlenecks and reduce delivery delays

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Turn one-time customers into repeat buyers

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Connect sales across your store, Amazon, eBay and POS

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With over 10 years of hands-on experience, our team knows what is needed to turn e-commerce challenges into growth opportunities.

What We Help You Improve

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    Platform Strategy & Setup

    Choosing the right platform, configure it for speed, security and scalability, making sure to avoid costly mistakes.

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    Inventory & Fulfilment

    Simplifying your stock management, warehousing and shipping so your operations run smoothly and customers stay happy.

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    Customer Journey Optimisation

    Auditing your site's design, UX and checkout process to increase conversion rates and reduce abandoned carts.

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    Retention & Loyalty

    Ensuring customers keep coming back with automated email flows, loyalty programs and personalised offers.

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    Omnichannel Growth

    Sell everywhere your customers shop: sync your website with Amazon, eBay, marketplaces and POS.

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    Growth Strategy

    Data-driven strategies to scale your business sustainably and profitably across all channels.

How Our Consulting Works

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    Audit & Goals

    We dig into your setup, challenges and targets, ensuring we understand your business and where you want it to be.

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    Strategy & Planning

    We create a growth plan that is tailored to you and your business. We don't do generic templates.

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    Implementation & Support

    We work with your team to implement changes or can deliver the changes directly, ensuring momentum and allowing you to grow.

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E-commerce Growth Backed by Experience

We’ve worked with and helped businesses at every stage of the journey, from new online shops making their first sales to established retailers looking to scale across multiple channels. Our approach is built on over a decade of hands-on experience in retail and e-commerce, with deep expertise across Shopify, WooCommerce, BigCommerce, Amazon and eBay. Unlike agencies that focus only on marketing, we dig into the details of your operations, uncover hidden opportunities and deliver practical solutions that make a measurable impact.

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Real Results In Action

We recently helped one client generate an additional £60,000 in sales over 2 weeks without any marketing spend.

The problem? They had no post-sale contact with customers.

We introduced a simple retention strategy, personalised follow-up emails, loyalty offers and repeat purchase reminders. The result was tend of thousand of pounds in extra revenue from existing customers, achieved purely through smarter customer engagement,

Other Clients have achieved:

Increased checkout conversion rates by up to 35%

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Reduced fulfilment cost through smarter inventory workflows

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Expanded from single-channel to multi-channel sales within months

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When you work with us, you get a partner that not only knows what works, but how to apply it to your business in the most effective way.

Your Store Has More
Potential - Let’s Unlock It

Don’t settle for flat sales or inefficient processes. With the right strategy, your e-commerce store can scale faster and Smarter